Customer reviews of Lennox Auto Limited
At Lennox Auto Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Lennox Auto Limited
Based on 49 customer reviews
Excellent car, great deal and smooth purchase.
By Stuart G on 16 August 2019 | Purchase not verified
I was on the lookout for a low mileage, new shape Toyota Prius. Lennox had just the car at a great price. Friendly people and no sales pressure, which my wife was particularly pleased about. We were left alone to look around the vehicle, sit inside as long as we wanted. All my questions were answered with confidence. Smooth purchase and the car was fully valeted to showroom condition when I collected it. Highly recommended and very happy!
Terrible pricing on their ads
By Tom S on 04 August 2019 | Purchase not verified
Misleading price on their ad. The cash price is £2000 more than the listed price. And the finance price is about £5000 more than the listed price subject to credit history. So basically there is no way to purchase the car at the listed price. Called them to explain this but they failed to agree that the advert is misleading as its impossible to buy the car at the listed price.
Excellent Service and Superb Customer Service!
By Ivie Gladys A on 14 May 2019 | Purchase not verified
I bought a car on the 1st April, 2019. I was amazed at their customer service, it was Superb! When I read some previous reviews, I almost didn't want to go to them but I gave them the benefit of doubt and they really Wowed me! Very patient and understanding. I drove off with a quality of car that I couldn't have imagined I would get. They arranged my finance and everything. I have recommended them to 3 people already and will certainly buy my next car from them again!
Excellent Customer Service
By Taz M on 01 May 2019 | Purchase not verified
Had a wonderful experience with Lennox Auto, would highly recommend to buy from them. Very reliable and trustworthy staff, we did not feel under pressure to buy or rushed in any way, we strolled around for a long time before making a decision . Very good prices, definitely good value for money Thankyou would highly recommend
By Marco Antonio B on 03 April 2019 | Purchase not verified
Had a great buying experience with my wife - the owner was extremely helpful and patient with us answering all of our questions and letting us take the cars for test drives before we made any decisions. Did not feel under any pressure to buy and strolled round in our own time . The owner even gave us a few quid off as my wife is pregnant - really good guy. Highly recommend this dealership
AVOID AVOID!!/OR BRING AN INDEPENDENT CAR MECHANIC
By DEBBIE A on 13 March 2019 | Purchase not verified
AVOID AT ALL COSTS!!!! The positive reviews you see have only recently been put on website since the negative (AVOID!!!) was left 2 weeks ago from another person I purchased a vehicle from this garage and when i drove home the car was pulling to the left. I took this to a garage and they turned the front wheels to the side and said the tyres are almost illegal to drive . To replace it costs £150 per tyre. tracking £40 SD card missing , one carpet mat missing. The was not even washed when i collected The Nissan Juke. The owner said his guy who washes cars on a saturday is not in today. I complained to the owner and he was not having any of it. I called my car finance and 24/7 . Because of the nature of sale and the owner keep changing his mind, my car finance are now going to pay for independent car specialist to examine my car, they have also reported him to consumer rights. I have never in my life come across with such a disgraceful un professional car garage owner. BEWARE
By sam S on 12 March 2019 | Purchase not verified
Absolutely superb. The car was serviced, valeted, it came with a first class service and polite staff. Matt kept me informed during every step of the process. It was the best car-buying experience that I’ve ever had. This is the standard that other companies should aspire to.
By Zerea G on 07 March 2019 | Purchase not verified
Fantastic service and great prices. High quality cars, would highly recommend to any first time buyers.
By Julian C on 28 February 2019 | Purchase not verified
Went to see a Mercedes E Class. Guy on the phone didn’t really understand my questions, that should have been a red flag. He admitted a few superficial dents on the back door. In reality car was all scratched, had been involved in an accident, the hood was not is it’s place, engine management light was ON, hood sensor was on...dashboard was like a Christmas Tree. When confronted, they told me I was aware about the situation as they explained it to me on the phone. They wanted to sell a £11380 E class Mercedes to me in that condition. I had co come all the way from Portsmouth to put up with that rubbish! No customer service, just a couple of guys thying to make money of off God knows who is willing to buy that car.
Lennox Auto Limited
- 020 88381855 07867 676567
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|Monday||09:00 - 19:00|
|Tuesday||09:00 - 19:00|
|Wednesday||09:00 - 19:00|
|Thursday||09:00 - 19:00|
|Friday||09:00 - 19:00|
|Saturday||09:00 - 18:00|
|Sunday||11:00 - 18:00|
Alternative times available by appointment.